Creatonic.

Effective date: 1 March 2026. Creatonic ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store and protect your information when you visit creatonic.co.nz or purchase our products.

1. Information We Collect We may collect the following information when you use our website or make a purchase: Name. Email address. Phone number. Shipping and billing address. Payment details (processed securely via third-party providers). Order history. Website usage data (via cookies and analytics tools). We only collect information that is necessary to provide our products and services.
2. How We Use Your Information We use your information to: Process and fulfil orders. Deliver products. Provide customer support. Communicate with you about your order. Send marketing emails where you have opted in or where permitted under New Zealand law. Improve our website and customer experience. Prevent fraud and maintain security. You can unsubscribe from marketing communications at any time.
3. Payment Information All payments are processed securely through trusted third-party providers (such as Shopify Payments, Stripe, PayPal or AfterPay). Creatonic does not store your full credit card details.
4. Cookies & Analytics We use cookies and similar technologies to: Improve website performance. Understand how visitors use our site. Personalise your experience. Support advertising and remarketing. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings if you prefer.
5. Sharing Your Information We do not sell your personal information. We may share information with trusted third parties only where necessary to operate our business, including: Payment processors. Shipping and courier providers. Email marketing platforms. Website hosting providers. Analytics services. These providers are required to protect your information.
6. Data Storage & Security We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your data may be stored securely through Shopify or other secure third-party platforms.
7. Access & Correction Under the Privacy Act 2020, you have the right to: Request access to your personal information. Request correction of your information. To make a request, contact us at: hello@creatonic.co.nz
8. Overseas Disclosure Some of our service providers (such as Shopify or email platforms) may store data overseas. We take reasonable steps to ensure your information remains protected.
9. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us If you have any questions about this Privacy Policy, please contact: Email: hello@creatonic.co.nz